olive oil tastings available by appointment only

Refund policy

Return Policy

We do not offer refunds or exchanges on purchases unless there has been an error (for example, you did not receive the item you purchased) or the product has been damaged in shipping. Gift cards are not eligible for refunds.

Shipping Damage

If your item was damaged during shipping, please notify us at info@kilerridge.com with a picture of the damaged item and accompanying shipping box. We will replace your product free of charge or issue a refund. It may take several days before a refund is posted to your account.

Lost Packages
If your package has not been delivered after ten business days and has not been marked as delivered by USPS tracking please notify us. We will file a lost package claim with USPS and replace the lost items free of charge once the claim is accepted. 
Missing or Stolen Packages

If your package is delivered to the correct address via USPS tracking, Kiler Ridge will not be responsible for replacing stolen or otherwise missing packages.